Outage in Weave

Unable to login into Weave Services

Resolved Major
January 09, 2025 - Started 12 months ago - Lasted about 4 hours
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
Weave Mobile App Weave Desktop Application

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 01/09/2025 04:40PM

This incident has been resolved.

MONITORING 12 months ago - at 01/09/2025 04:22PM

We're experiencing slow network performance. Logins to Weave may take a few moments. Thank you for your patience as we work to resolve this.

INVESTIGATING 12 months ago - at 01/09/2025 03:05PM

Weave is undergoing critical maintenance. We are aware of the issue not being able to login into Weave Services and are working quickly to get it resolved. We appreciate your understanding while we work to resolve this issue.

MONITORING 12 months ago - at 01/09/2025 02:41PM

Users should be able to login into Weave Services, however it may take a few moments to get logged in.

MONITORING 12 months ago - at 01/09/2025 01:26PM

A fix has been implemented and users are able to login, it may take a few minutes to get in.

INVESTIGATING 12 months ago - at 01/09/2025 12:50PM

We are currently investigating this issue.

source IsDown Widespread login issues during service outage Reports started 13 minutes before official outage was reported

Users are experiencing an inability to log in, potentially due to system-wide credential recognition problems affecting multiple offices.

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