Outage in Weave

Team chat Icon not visible on Mobile app for IOS users

Resolved Minor
May 07, 2025 - Started 26 days ago - Lasted 23 minutes
Official incident page

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Outage Details

We are currently looking into the issue of why some IOS users can not access their team chat icon.
Components affected
Weave Mobile App
Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 05/07/2025 02:35PM

This incident has been resolved!

MONITORING 26 days ago - at 05/07/2025 02:22PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 26 days ago - at 05/07/2025 02:16PM

The issue has been identified and we are implementing a fix to see if it resolves this issue.

INVESTIGATING 26 days ago - at 05/07/2025 02:13PM

We are currently looking into the issue of why some IOS users can not access their team chat icon.

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