Outage in Weave
Delay sending Faxes
Resolved MajorIncident Report
Summary AI Generated
Weave experienced a major incident where customers were unable to send faxes due to delays with their third-party fax provider. The issue escalated from delayed fax sending to complete inability to send faxes, affecting the entire Fax Service component. The incident was resolved after 47 minutes of working with the third-party provider to restore normal fax functionality.
We are currently investigating with our third-party provider on why some faxes are being delayed in sending.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 02/23/2026 04:09PM
This incident has been resolved.
IDENTIFIED
1 day ago - at 02/23/2026 03:52PM
This issues has been identified and customers are not able to send Fax but we are working with our third party provider to resolve this issue.
INVESTIGATING
1 day ago - at 02/23/2026 03:25PM
We are currently investigating with our third-party provider on why some faxes are being delayed in sending.
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