Outage in Weave
Payments not showing up in Weave but showing up in Stripe.
Resolved MinorIncident Report
Summary AI Generated
Weave experienced a display issue where successful payments processed through Stripe were not appearing in the Requests table, causing payments made between 10:30am-12:50pm MST to be incorrectly marked as unpaid. The payment processing functionality remained operational throughout the incident, but the status display was inaccurate. The issue was resolved after 3.3 hours with a fix implemented to correct the payment status displays.
We're currently investigating an issue where some payments aren't appearing in the Requests table. If a payment is successful, please do not retry it to avoid duplicate charges. We're actively working on a fix and will share updates soon.'
Components affected
Weave PaymentsNeed to monitor Weave outages?
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 03/30/2026 08:35PM
This incident has been resolved.
MONITORING
1 day ago - at 03/30/2026 07:11PM
A fix has been implemented and We are monitoring the fix.
Payments Made between 10:30am MST to 12:50 MST may be incorrectly marked as Unpaid. We are working to update the statuses appropriately.
IDENTIFIED
1 day ago - at 03/30/2026 06:30PM
We are continuing to work on this issue.
NOTE: all payment methods are still working, despite the incorrect displays.
IDENTIFIED
1 day ago - at 03/30/2026 06:17PM
We have identified a likely cause. Working to validate and get a fix out.
INVESTIGATING
1 day ago - at 03/30/2026 05:19PM
We're currently investigating an issue where some payments aren't appearing in the Requests table. If a payment is successful, please do not retry it to avoid duplicate charges. We're actively working on a fix and will share updates soon.'
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