Outage in Weave
Call Intelligence Transcribing unavailable
Resolved MinorIncident Report
Summary AI Generated
Weave's Call Intelligence transcription service was unavailable for approximately 24 hours, affecting the Desktop Application and Call Recording Service. The issue was identified shortly after it began, with the team working to implement a fix. Transcription was fully restored and confirmed operating normally upon resolution.
We are currently investigating an issue that is preventing Call Intelligence from transcribing. Our team is actively working to identify the cause and restore service as quickly as possible. We'll provide an update shortly.
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 07/17/2026 09:07PM
Resolved: Call Intelligence transcription has been restored and is operating normally. We appreciate your patience.
IDENTIFIED
10 days ago - at 07/16/2026 08:55PM
We've identified the issue and our team is working on a fix.
INVESTIGATING
10 days ago - at 07/16/2026 08:45PM
We are currently investigating an issue that is preventing Call Intelligence from transcribing. Our team is actively working to identify the cause and restore service as quickly as possible. We'll provide an update shortly.
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