A third-party outage on Mindbody's end caused a 59-minute degradation in Weave's Mindbody integration, preventing affected customers from searching customer profiles, checking appointment availability, and booking, canceling, or rescheduling appointments. Weave monitored the situation alongside Mindbody as recovery signs emerged, and the incident was fully resolved within the hour.
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This incident has been resolved.
We are seeing signs of recovery and are moving to monitoring.
We are currently investigating an issue impacting our integration with Mindbody booking software. Due to a third-party outage on Mindbody's end, customers with this integration type may experience errors or failures within Weave when attempting to:
Search customer profiles
Search appointment availability
Book, cancel, or reschedule appointments
We are actively monitoring the situation alongside Mindbody and will provide updates as new information becomes available.
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