Outage in Weave
Intermittent Outbound SMS Failures
Resolved MinorIncident Report
Summary AI Generated
A small percentage of outbound SMS messages sent to third-party served numbers failed, displaying a "carrier refused" error. The incident affected Weave's SMS service for approximately one hour before a fix was implemented and confirmed resolved.
We are investigating an issue affecting some outbound text messages sent to third-party served numbers. A small percentage of outbound SMS traffic is failing, and affected messages may display a “carrier refused” error.
We are monitoring the incident and will provide an update as more information becomes available.
Components affected
Weave SMS (texting) ServiceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 11/02/2026 09:04PM
This incident has been resolved.
MONITORING
7 days ago - at 11/02/2026 08:41PM
A fix has been implemented and we are now monitoring.
INVESTIGATING
7 days ago - at 11/02/2026 08:06PM
We are investigating an issue affecting some outbound text messages sent to third-party served numbers. A small percentage of outbound SMS traffic is failing, and affected messages may display a “carrier refused” error.
We are monitoring the incident and will provide an update as more information becomes available.
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