Outage in Web Security Service

WSS and CloudSOC CASB Authentication Issue

Resolved Minor

March 21, 2022 - Started almost 4 years ago - Lasted 8 days
Official incident page

Incident Report

We are aware of some Web Security Service (WSS) customers currently experiencing authentication issues with CloudSOC CASB. This issue is only impacting WSS and CASB service integration. We are currently investigating this issue and will provide further updates as new information is discovered.

Components affected

Web Security Service CASB Gateway Interconnect

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Latest Updates ( sorted recent to last )

INVESTIGATING almost 4 years ago - at 03/21/2022 02:06AM

We are continuing to investigate this issue.

INVESTIGATING almost 4 years ago - at 03/21/2022 12:41AM

We are aware of some Web Security Service (WSS) customers currently experiencing authentication issues with CloudSOC CASB. This issue is only impacting WSS and CASB service integration.

We are currently investigating this issue and will provide further updates as new information is discovered.

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