Outage in Webdam

Search Not Functioning for Some Accounts

Resolved Minor
May 16, 2022 - Started about 3 years ago - Lasted about 5 hours
Official incident page

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Outage Details

We have identified an issue with search not working for some accounts. We have a fix for this issue and are working to restore full search functionality. We expect normal operation to return within the next two to three hours.
Components affected
Webdam Search
Latest Updates ( sorted recent to last )
IDENTIFIED about 3 years ago - at 05/16/2022 06:26PM

The issue is resolved for most accounts and we are continuing to work on restoring full search functionality.

INVESTIGATING about 3 years ago - at 05/16/2022 02:03PM

We have identified an issue with search not working for some accounts. We have a fix for this issue and are working to restore full search functionality. We expect normal operation to return within the next two to three hours.

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