Outage in Webdam

Possible 503 error when downloading assets

Resolved Major
December 05, 2023 - Started over 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating reports that users are unable to download assets and are getting a 503 error.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 12/05/2023 11:23PM

This incident has been resolved.

MONITORING over 1 year ago - at 12/05/2023 10:40PM

A fix has been implemented and downloads are working as expected. We will continue to monitor the downloads.

IDENTIFIED over 1 year ago - at 12/05/2023 10:30PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 12/05/2023 10:09PM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 12/05/2023 10:08PM

We are currently investigating reports that users are unable to download assets and are getting a 503 error.

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