Outage in Webdam

Investigating Assets Stuck in Asset Processing

Resolved Minor
January 10, 2024 - Started 12 months ago - Lasted about 24 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Webdam Uploads Webdam Core
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 01/11/2024 05:20PM

This incident has been resolved.

MONITORING 12 months ago - at 01/11/2024 01:14AM

A fix has been implemented and we are monitoring the results. We are still reprocessing impacted assets.

INVESTIGATING 12 months ago - at 01/10/2024 07:28PM

Asset processing has returned to expected behavior, our engineers are reprocessing the assets stuck in processing.

INVESTIGATING 12 months ago - at 01/10/2024 06:01PM

We are currently investigating this issue.

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