A 52-minute global outage affected multiple Webex services, including Webex Meetings, Webex App, Contact Center, Control Hub, and associated APIs. Users experienced failures joining meetings, logging into the Webex App, and authentication issues for Contact Center agents and Control Hub administrators. Engineering identified and remediated the issue, restoring all services with continued monitoring for stability.
Trusted by 1,000+ teams
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Impact was assessed to be global; however, engineering has completed remediation activities and services are now restored.
We will continue to monitor to ensure service stability.
Engineering has identified that some users in the US region may experience issues joining meetings or logging into the Webex App. Additionally, Webex Contact Center agents and Control Hub administrators may encounter login failures. We are actively working to resolve these issues.
We will provide the next update in 30 minutes or as new information becomes available.
Engineering is investigating an issue that may affect multiple Webex services for some users in the US region. We are currently conducting a comprehensive impact assessment and will provide an update in 30 minutes, or as soon as new information becomes available
We are working to restore the service and apologize for any inconvenience this may cause.
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with