Webex Meetings: Users in the Europe and Africa region may be unable to join meetings

Engineering has completed mitigation activities, and services have been restored. We will continue to monitor to ensure service stability.

We appreciate your patience while we addressed this service incident.

Engineering continues working toward full restoration for Webex Contact Center calling services. Some Webex Contact Center users may still experience call failures or degraded call handling. There is no new information to report at this time.

We will provide the next update within 1 hour, or sooner if new information becomes available.

Engineering continues working toward full restoration for Webex Contact Center calling services. Some Webex Contact Center users may still experience call failures or degraded call handling.

Engineering continues to monitor the remaining impact and validate service stability.

We have transitioned our update cadence to every hour and will provide the next update in 1 hour or when new information becomes available.

Engineering continues working toward full restoration for Webex Contact Center and Webex Meetings. Some Webex Contact Center users may still experience call failures or degraded call handling, and some Webex Meetings users may experience intermittent issues when starting or joining meetings.

Engineering continues to monitor the remaining impact and validate service stability.

We will provide the next update within 30 minutes, or sooner if new information becomes available.

Engineering has identified that impact has reappeared for Webex Contact Center. While the majority of the earlier issues have been mitigated, some Webex Contact Center users may still experience call failures or degraded call handling. Some Webex Meetings users may also experience intermittent issues when starting or joining meetings.

Engineering continues to monitor the remaining impact and is working toward full restoration.

We will provide the next update within 30 minutes, or sooner if new information becomes available.

Engineering has identified that the issue has resurfaced. While the majority of the issues have been mitigated, we are still seeing impact for some Webex Contact Center users. We continue to monitor impact and are working towards full restoration.

We will provide the next update within 30 minutes, or sooner if new information becomes available.

Engineering has completed mitigation activities, and services have been restored. We will continue to monitor to ensure service stability.

We appreciate your patience while we addressed this service incident.

Engineering has identified an issue affecting Webex Meetings and Calling services across Europe and Africa region. Some users may experience failures while attempting to start or join meetings, while calling services are also experiencing service disruptions. Webex Contact Center agents may encounter failed calls, login issues, or difficulties handling inbound and outbound calls, including browser-based calls.

We will provide the next update within 30 minutes, or sooner if new information becomes available.

Engineering has identified an issue affecting Webex Meetings and Calling services across Europe and Africa region. Some users may experience failures while attempting to start or join meetings, while calling services are also experiencing service disruptions. Webex Contact Center agents may encounter failed calls, login issues, or difficulties handling inbound and outbound calls, including browser-based calls.

We will provide the next update within 30 minutes, or sooner if new information becomes available.

Engineering is investigating an issue affecting Webex Meetings and calling services in Europe and Africa. Some users may be unable to start or join meetings, and calling services are also impacted. Additional impact has been identified for Webex Contact Center, where agents may experience failed calls, agent login issues, or failures handling inbound and outbound calls, including calls using browser-based calling. We will provide the next update in 30 minutes or sooner if new information becomes available.

We appreciate your patience while we address this service incident.

Engineering is investigating an issue affecting Webex Meetings and calling services in Europe and Africa. Some users may be unable to start or join meetings, and calling services may also be impacted. We will provide the next update in 30 minutes or sooner if new information becomes available.

We appreciate your patience while we address this service incident.