Degraded Performance SecureAnywhere and Webroot Management Consoles

This incident has been resolved.

The majority of affected systems have been fixed as they check in to the console. We continue to work with a small subset of customers who report issues in addition to others we believe are still affected

Issue has been resolved, agents will reappear within the console once a successful scan has taken place

Please be aware that we are currently experiencing a service disruption which is affecting devices checking into our management console. Our technical team is actively investigating the issue to identify the root cause and will implement the necessary fixes. We apologise for any inconvenience caused and thank you for your understanding. Regular updates will be shared to keep you informed.

SecureAnywhere and Webroot Management Consoles is experiencing degraded performance.  Our team is investigating and working on a speedy resolution.