Outage in Webroot

Webroot Management Console & Unity API Authentication

Resolved Minor
December 19, 2023 - Started about 1 year ago - Lasted 7 days
Official incident page

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Outage Details

We are aware of an issue that is resulting in slow or failed login attempts to the Webroot Management Console and Unity API Authentication. All other Console functionality is unaffected. Further updates will be posted here.
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 12/26/2023 06:10PM

This incident has been resolved.

MONITORING about 1 year ago - at 12/20/2023 07:26AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 year ago - at 12/19/2023 01:07PM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 12/19/2023 12:16PM

We are currently investigating a recurrence of the issue.

MONITORING about 1 year ago - at 12/19/2023 10:37AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 year ago - at 12/19/2023 09:21AM

We are aware of an issue that is resulting in slow or failed login attempts to the Webroot Management Console and Unity API Authentication.

All other Console functionality is unaffected.

Further updates will be posted here.

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