Outage in Webroot

Webroot Management Console Unavailable

Resolved Minor
March 07, 2024 - Started over 1 year ago - Lasted 6 days
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
Webroot SecureAnywhere® Protection for Windows® & Apple® Computers Webroot Management Consoles Webroot DNS Protection Webroot Security Awareness Training

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/13/2024 08:14PM

This incident has been resolved.

MONITORING over 1 year ago - at 03/12/2024 01:51PM

We are continuing to monitor the changes made yesterday, a further update will be posted later today.

MONITORING over 1 year ago - at 03/11/2024 01:12PM

Some changes have been made and we are monitoring the impact.

INVESTIGATING over 1 year ago - at 03/11/2024 10:26AM

We are also investigating an issue that is preventing some agents from activating and installing.

INVESTIGATING over 1 year ago - at 03/11/2024 09:20AM

We are continue to work on an this issue which is resulting in some agent commands failing to send.

INVESTIGATING over 1 year ago - at 03/08/2024 11:05AM

We are aware of an issue that is resulting in some agent commands failing to send.

MONITORING over 1 year ago - at 03/08/2024 08:46AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 03/07/2024 02:04PM

We are aware of an issue that is resulting in some agent commands failing to send.

MONITORING over 1 year ago - at 03/07/2024 10:53AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 03/07/2024 09:39AM

We are currently investigating this issue.

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