Outage in Webroot

Degraded Performance DNS Protection and Security Awareness Training enablement delayed

Resolved Minor

August 10, 2024 - Started over 1 year ago - Lasted about 1 month
Official incident page

Incident Report

Enablement of our DNS Protection and Security Awareness Training products is experiencing a delay in activating these features including via Webroot Management Consoles

Components affected

Webroot Management Consoles Webroot DNS Protection Webroot Security Awareness Training

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 09/11/2024 04:53PM

This incident has been resolved.

INVESTIGATING over 1 year ago - at 08/20/2024 10:11AM

Enablement of our DNS Protection and Security Awareness Training products is experiencing a delay in activating these features including via Webroot Management Consoles

MONITORING over 1 year ago - at 08/11/2024 12:12AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 1 year ago - at 08/10/2024 10:11PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 08/10/2024 05:15PM

Enablement of our DNS Protection and Security Awareness Training products is experiencing a delay in activating these features including via Webroot Management Consoles

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