Outage in Webroot
Client Agent Performance Issues
Resolved Minor
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Outage Details
Components affected
Webroot SecureAnywhere® Protection for Windows® & Apple® ComputersLatest Updates ( sorted recent to last )
This incident has been resolved.
Teams have discovered a 2.5X spike in connections to the platform that supplies file threat, agent version, URL data, and more from the cloud and have adjusted resources to handle the increased volume of connections. Performance appears stable, however, we will continue to monitor status.
We are currently investigating and remediating system performance issues linked to client agents.
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