Outage in Webroot
Device Performance Issues
Resolved MajorIncident Report
We have received reports of reduced performance on Webroot devices and are investigating potential infrastructure scale issues.
Components affected
Webroot SecureAnywhere® Protection for Windows® & Apple® ComputersTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 02/28/2025 02:40PM
Performance issues are resolved and systems should now be stable. A root cause analysis can be found here: https://community.opentextcybersecurity.com/news-announcements-3/incident-summary-february-24-service-disruption-resolution-360309
MONITORING
about 1 year ago - at 02/24/2025 08:51PM
We are continuing to monitor for any further issues.
MONITORING
about 1 year ago - at 02/24/2025 08:50PM
The situation has been remedied and we are currently determining a root cause.
INVESTIGATING
about 1 year ago - at 02/24/2025 04:53PM
We have received reports of reduced performance on Webroot devices and are investigating potential infrastructure scale issues.
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