Outage in Webroot
Device Performance Issues
Resolved MajorIncident Report
We have received reports of reduced performance on Webroot devices and are investigating potential infrastructure scale issues.
Components affected
Webroot SecureAnywhere® Protection for Windows® & Apple® ComputersNeed to monitor Webroot outages?
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- Show real-time status on private or public status page
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 02/28/2025 02:40PM
Performance issues are resolved and systems should now be stable. A root cause analysis can be found here: https://community.opentextcybersecurity.com/news-announcements-3/incident-summary-february-24-service-disruption-resolution-360309
MONITORING
11 months ago - at 02/24/2025 08:51PM
We are continuing to monitor for any further issues.
MONITORING
11 months ago - at 02/24/2025 08:50PM
The situation has been remedied and we are currently determining a root cause.
INVESTIGATING
11 months ago - at 02/24/2025 04:53PM
We have received reports of reduced performance on Webroot devices and are investigating potential infrastructure scale issues.
Latest Webroot outages
Core EDR/MDR is currently experiencing an issue - about 10 hours ago
Zix - Microsoft 365 - Unable to send/receive - about 14 hours ago
Core US is currently degraded - 3 days ago
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