Webroot's Core Capture Australia service experienced performance degradation that affected document processing capabilities for 4.1 hours. The incident was classified as minor and impacted users' ability to process documents efficiently through the Australian core capture system. Teams implemented a fix and monitored the results before confirming full resolution of the performance issues.
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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
Core Capture Australia is experiencing performance degradation in processing documents. Teams have been assembled and are working towards a resolution
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