Outage in Webroot

Zix - Hosted Exchange Some users may receive Error 500 when accessing OWA

Minor

October 07, 2026 - Started about 3 hours ago
Official incident page

Incident Report

Zix - Hosted Exchange some users are currently experiencing an issue accessing OWA, receiving an error 500. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM4013681

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Latest Updates ( sorted recent to last )

MONITORING about 1 hour ago - at 10/07/2026 03:27PM

We are continuing to monitor for any further issues.

MONITORING about 1 hour ago - at 10/07/2026 03:27PM

Zix - Hosted Exchange some users are currently experiencing an issue accessing OWA, receiving an error 500.. Service has been restored and is being validated. We appreciate your patience.
Tracking Number: IM4013681

INVESTIGATING about 3 hours ago - at 10/07/2026 01:53PM

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