Outage in Webshare

Slow/error responses on API and Proxies

Resolved Minor
July 22, 2025 - Started 14 days ago - Lasted about 8 hours

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Outage Details

We are investigating the issue
Latest Updates ( sorted recent to last )
MONITORING 14 days ago - at 07/22/2025 11:04PM

We have resolved the issue and are monitoring. Next ~2 hours we will bring up any missing features (e.g. proxy lists updating) and keep updating this page.

We have rebuilt the broken parts of the system and expect to not experience similar intermittent issues again. We will provide a complete post-mortem of the outage with a separate post in the next couple of days.

INVESTIGATING 14 days ago - at 07/22/2025 08:43PM

We're going to deploy a fix, we estimate things to be back online within a couple of hours.

INVESTIGATING 14 days ago - at 07/22/2025 08:25PM

The issue has not been resolved, we're investigating other deeper causes now.

MONITORING 14 days ago - at 07/22/2025 07:37PM

Proxy and APIs are back to regular response times

IDENTIFIED 14 days ago - at 07/22/2025 07:22PM

We are investigating the issue

source IsDown Service outage impacting login and proxies Reports started 15 minutes before official outage was reported

Users report inability to login and non-functioning proxies, indicating a potential system-wide outage.

Latest Webshare outages

Delayed loading with Webshare Dashboard - 4 days ago
Dashboard and proxies are slow - 12 days ago
Elevated proxy response time and error rate for all regions - 14 days ago
Degraded performance in proxies - about 1 month ago
Dashboard not loading - about 1 month ago

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