Outage in WeGift

VVV Online orders are failing

Resolved Minor
July 18, 2023 - Started about 2 years ago - Lasted about 7 hours
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of VVV Online (VVV-NL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
WeGift Gift Processing
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 07/19/2023 09:43AM

This incident has been resolved.

MONITORING about 2 years ago - at 07/19/2023 08:43AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 2 years ago - at 07/19/2023 02:20AM

We are currently investigating an issue causing some orders of VVV Online (VVV-NL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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