Outage in WeGift

Zalando FR orders are failing

Resolved Minor
July 10, 2024 - Started 11 days ago - Lasted 5 days
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of Zalando FR (ZAL-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
WeGift Gift Processing
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 07/15/2024 04:44PM

This incident has been resolved.

MONITORING 6 days ago - at 07/15/2024 03:44PM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 11 days ago - at 07/10/2024 10:06AM

We are currently investigating an issue causing some orders of Zalando FR (ZAL-FR) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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