Outage in WeGift

Crunchyroll 3M MX orders are failing

Resolved Minor
December 15, 2024 - Started 7 months ago - Lasted 2 days
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of Crunchyroll 3M MX (CRNCH3-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
WeGift Gift Processing
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 12/18/2024 01:29AM

This incident has been resolved.

MONITORING 7 months ago - at 12/18/2024 12:29AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING 7 months ago - at 12/15/2024 04:12PM

We are currently investigating an issue causing some orders of Crunchyroll 3M MX (CRNCH3-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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