Outage in WeGift

Hugo Boss CL orders are failing

Resolved Minor
December 28, 2024 - Started about 22 hours ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue causing some orders of Hugo Boss CL (HUBS-CL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
Components affected
WeGift Gift Processing
Latest Updates ( sorted recent to last )
RESOLVED about 21 hours ago - at 12/28/2024 04:44AM

This incident has been resolved.

MONITORING about 22 hours ago - at 12/28/2024 03:44AM

We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

INVESTIGATING about 22 hours ago - at 12/28/2024 03:25AM

We are currently investigating an issue causing some orders of Hugo Boss CL (HUBS-CL) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

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