Outage in Welkin Health

Welkin Login Impacted by AWS Outage - Resolved

Resolved Minor

October 20, 2025 - Started 4 months ago - Lasted about 22 hours
Official incident page

Incident Report

Amazon Web Services (AWS) experienced a major outage affecting multiple services, primarily in the US-EAST-1 region, with global impact. This caused issues with logging in to Welkin and also temporarily prevented us from updating our own status page, as related Atlassian services were affected. AWS is now reporting signs of recovery, and it is once again possible to log in to Welkin. Some users may still experience intermittent slowness or connection issues while AWS services continue to stabilize. Our team will keep monitoring the situation until full recovery is confirmed and will post another update once all systems are fully operational. View AWS Status Dashboard: https://health.aws.amazon.com/health/status

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 10/21/2025 07:47AM

Amazon Web Services (AWS) has resolved the earlier outage that affected multiple services, primarily in the US-EAST-1 region. All systems are now operating as usual.

Our team continues to monitor performance closely, but no further impact is expected.

You can view the current AWS status here: https://health.aws.amazon.com/health/status

MONITORING 4 months ago - at 10/20/2025 09:58AM

Amazon Web Services (AWS) experienced a major outage affecting multiple services, primarily in the US-EAST-1 region, with global impact. This caused issues with logging in to Welkin and also temporarily prevented us from updating our own status page, as related Atlassian services were affected.

AWS is now reporting signs of recovery, and it is once again possible to log in to Welkin. Some users may still experience intermittent slowness or connection issues while AWS services continue to stabilize.

Our team will keep monitoring the situation until full recovery is confirmed and will post another update once all systems are fully operational.

View AWS Status Dashboard: https://health.aws.amazon.com/health/status

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