Outage in Welkin Health
Welkin Service Interruption
Resolved MajorIncident Report
Dear Welkin Customers,
We are currently experiencing an infrastructure incident that is impacting login access across Care, Admin, and Designer environments.
Our engineering team has identified the issue and is actively working to restore full functionality as quickly as possible. We understand how disruptive this may be and sincerely apologize for the inconvenience.
We will provide another update shortly once the issue is resolved or if additional information becomes available.
Thank you for your patience and understanding.
Welkin Support Team
Components affected
Welkin Health Welkin API Welkin Health Care Welkin Health Designer Welkin Health AdminNeed to monitor Welkin Health outages?
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 02/11/2026 12:46PM
Dear Welkin Customers,
The earlier infrastructure incident impacting login access across Care, Admin, and Designer environments has now been resolved.
You should now be able to access Welkin normally. Please check your access and let us know if you continue to experience any issues or notice anything unusual.
Thank you for your patience and understanding.
Welkin Support Team
IDENTIFIED
4 days ago - at 02/11/2026 12:35PM
Dear Welkin Customers,
We are currently experiencing an infrastructure incident that is impacting login access across Care, Admin, and Designer environments.
Our engineering team has identified the issue and is actively working to restore full functionality as quickly as possible. We understand how disruptive this may be and sincerely apologize for the inconvenience.
We will provide another update shortly once the issue is resolved or if additional information becomes available.
Thank you for your patience and understanding.
Welkin Support Team
Latest Welkin Health outages
Welkin Login Impacted by AWS Outage - Resolved - 4 months ago
Invalid Dates for Emails Sent via Paubox - 4 months ago
Messaging issues with Twilio: SMS Delivery Delays to Cingular Wireless (AT&T) in the US - 8 months ago
Full Access for all users to Welkin to Care/Designer/Admin - about 1 year ago
Mailgun Incident - Sending Issues - over 1 year ago
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