Outage in WellSky

Discharge Issue

Resolved Minor
December 16, 2024 - Started 11 months ago - Lasted 43 minutes
Official incident page

Incident Report

WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.

Next Update - Posted to the Status Page within 30 minutes
Components affected
WellSky CarePort Intake WellSky CarePort Discharge

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 12/16/2024 02:52PM

This issue is now resolved. If you believe that you are still experiencing issues related to this, please contact our Support team.

INVESTIGATING 11 months ago - at 12/16/2024 02:26PM

WellSky is actively investigating the issue with the Jasper Report Service and appreciates your patience. We’re committed to resolving this as quickly as possible.

Next Update - within 30 minutes

INVESTIGATING 11 months ago - at 12/16/2024 02:26PM

WellSky is investigating an issue causing Jasper Reporting Service to be unavailable.

Next Update - within 30 minutes

INVESTIGATING 11 months ago - at 12/16/2024 02:09PM

WellSky is investigating an issue that may impact some clients. For further details and updates, including the final resolution, please visit our status page at https://status.cn.wellsky.com. Thank you for your patience while we work to determine the scope and impact of this issue, and to restore full functionality.

Next Update - Posted to the Status Page within 30 minutes

Latest WellSky outages

Discharge Issue - 4 days ago
Discharge Issue - about 1 month ago
Care Management Issue - about 1 month ago
Transition, Care Management, Referral Management and Referral Intake Issue - about 1 month ago
CarePort Discharge Issue - about 2 months ago

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