Outage in Westpac New Zealand

Delayed payments

Resolved Minor

January 05, 2026 - Started 14 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are aware that some customers are experiencing issues with delayed payments. We apologise for any inconvenience caused, and are working hard to resolve the issue as soon as possible,

Components affected

Westpac New Zealand Payment Services

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Latest Updates ( sorted recent to last )

RESOLVED 14 days ago - at 01/05/2026 08:40AM

This incident has been resolved.

IDENTIFIED 14 days ago - at 01/05/2026 07:01AM

We are aware that some customers are experiencing issues with delayed payments. We apologise for any inconvenience caused, and are working hard to resolve the issue as soon as possible,

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