Outage in WeTransfer

Users are unable to download new Paper Store Journals

Resolved Minor
August 21, 2024 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We have identified an issue affecting new Paper Store journal downloads, which could cause the Paper app to crash. Our team are currently working on a fix. We apologise for the inconvenience.
Components affected
WeTransfer Journal Store

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 08/21/2024 04:41PM

We have mitigated the issue and new Paper Store journal downloads are available again!

IDENTIFIED about 1 year ago - at 08/21/2024 03:02PM

We have identified an issue affecting new Paper Store journal downloads, which could cause the Paper app to crash. Our team are currently working on a fix. We apologise for the inconvenience.

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