Outage in WeTransfer

Users are unable to download new Paper Store Journals

Resolved Minor
August 21, 2024 - Started 4 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We have identified an issue affecting new Paper Store journal downloads, which could cause the Paper app to crash. Our team are currently working on a fix. We apologise for the inconvenience.
Components affected
WeTransfer Journal Store
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/21/2024 04:41PM

We have mitigated the issue and new Paper Store journal downloads are available again!

IDENTIFIED 4 months ago - at 08/21/2024 03:02PM

We have identified an issue affecting new Paper Store journal downloads, which could cause the Paper app to crash. Our team are currently working on a fix. We apologise for the inconvenience.

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