Outage in WeTransfer

Temporary Slowness in the EU region

Resolved Minor
November 20, 2024 - Started 11 months ago - Lasted about 1 hour
Official incident page

Incident Report

We’re currently experiencing reduced performance with uploads and downloads. Our team is aware of the issue and is actively working to resolve it. Thank you for your patience!

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 11/20/2024 11:44AM

We’re happy to share that the earlier performance issues with uploads and downloads have been successfully mitigated. Everything should now be running smoothly, and users can expect normal functionality again.

Thank you for your patience while we worked to resolve this issue—we truly appreciate your understanding. If you encounter any lingering issues, please don’t hesitate to reach out to our support team.

MONITORING 11 months ago - at 11/20/2024 11:34AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 11 months ago - at 11/20/2024 10:56AM

We’re currently experiencing reduced performance with uploads and downloads. Our team is aware of the issue and is actively working to resolve it. Thank you for your patience!

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