Outage in WeVideo

Database CPU spike

Resolved Major
September 07, 2023 - Started about 2 years ago
Official incident page

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Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/07/2023 04:19PM

This incident has been resolved.

MONITORING about 2 years ago - at 09/07/2023 04:09PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 years ago - at 09/07/2023 04:05PM

New update deployed. We're seeing a partial restore of components and services and currently running a full health check.

INVESTIGATING about 2 years ago - at 09/07/2023 03:35PM

Website is currently working, but the components and services, including API and web app are still experiencing issues.

INVESTIGATING about 2 years ago - at 09/07/2023 03:25PM

Update deployed, we're gradually restoring all components and services. Partial outages or degraded performance will still be noticeable until they are fully restored.

INVESTIGATING about 2 years ago - at 09/07/2023 03:03PM

We have identified the issue and working on a solution.

INVESTIGATING about 2 years ago - at 09/07/2023 02:58PM

We are continuing to investigate this issue.

INVESTIGATING about 2 years ago - at 09/07/2023 02:57PM

We are currently investigating this issue.

Latest WeVideo outages

Bad Requests in Interactivity module - about 1 month ago
Application unresponsive - 11 months ago
eu.wevideo.com not responsive - about 1 year ago
Latency issues - about 1 year ago
DDoS attack - over 1 year ago

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