Outage in Whalebone
Regulatory domains not being blocked in selected regions
Resolved MinorIncident Report
We have identified an issue where selected regulatory domains—primarily in the Czechia and Poland regions—that should be blocked based on regulatory feeds are currently **not being blocked.**
We are actively investigating the affected domains and whether other regulatory lists or regions may also be impacted.
### Impact
* Regulatory domains that should be blocked may still resolve normally for some customers.
* Other DNS resolution and protection services remain operational.
### What We’re Doing
* Our engineering and operations teams are actively investigating the underlying cause of this enforcement gap.
* We are reviewing the regulatory list propagation and enforcement logic across resolver regions.
### Next Update
We expect to provide the next update as soon as new information becomes available.
We are actively investigating the affected domains and whether other regulatory lists or regions may also be impacted.
### Impact
* Regulatory domains that should be blocked may still resolve normally for some customers.
* Other DNS resolution and protection services remain operational.
### What We’re Doing
* Our engineering and operations teams are actively investigating the underlying cause of this enforcement gap.
* We are reviewing the regulatory list propagation and enforcement logic across resolver regions.
### Next Update
We expect to provide the next update as soon as new information becomes available.
Components affected
Whalebone Main region Whalebone On-Prem resolvers Whalebone Admin Portal Whalebone EU-01 Whalebone Regulatory lists Whalebone APAC-01 Whalebone Regulatory lists Whalebone AM-01 Whalebone Regulatory listsNeed to monitor Whalebone outages?
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Latest Updates ( sorted recent to last )
23 days ago - at 01/23/2026 09:04AM
We have identified an issue where selected regulatory domains—primarily in the Czechia and Poland regions—that should be blocked based on regulatory feeds are currently **not being blocked.**
We are actively investigating the affected domains and whether other regulatory lists or regions may also be impacted.
### Impact
* Regulatory domains that should be blocked may still resolve normally for some customers.
* Other DNS resolution and protection services remain operational.
### What We’re Doing
* Our engineering and operations teams are actively investigating the underlying cause of this enforcement gap.
* We are reviewing the regulatory list propagation and enforcement logic across resolver regions.
### Next Update
We expect to provide the next update as soon as new information becomes available.
Latest Whalebone outages
Degraded Management API performance (timeouts) - about 1 month ago
Degraded dashboard data freshness - about 1 month ago
Resolvers page loads slowly / fails to load - about 1 month ago
Management API outage - about 1 month ago
Central Europe Region: Occasional incorrect resolution of some domains - about 2 months ago
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