Outage in Whalebone
Resolver metrics and threat dashboard data unavailable
Resolved MinorIncident Report
We are investigating a data visibility issue affecting Resolver metrics, Resolver alerts, and the Threats dashboard.
Customers may currently be unable to view Resolver metrics, Resolver alerts may be delayed, and the Threats dashboard may show no data. DNS resolution and filtering remain operational.
Our team is working to restore the affected data backend. We will provide another update as soon as more information is available.
Customers may currently be unable to view Resolver metrics, Resolver alerts may be delayed, and the Threats dashboard may show no data. DNS resolution and filtering remain operational.
Our team is working to restore the affected data backend. We will provide another update as soon as more information is available.
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Latest Updates ( sorted recent to last )
9 days ago - at 05/21/2026 02:25PM
We are seeing recovery of the affected data backend. Resolver metrics and Threats dashboard data are starting to become available again.
Some Resolver metrics or alerts may still be delayed while data processing catches up. DNS resolution and filtering remain operational.
Our team is continuing to monitor the recovery and will provide another update once service is fully restored.
9 days ago - at 05/21/2026 02:03PM
We are investigating a data visibility issue affecting Resolver metrics, Resolver alerts, and the Threats dashboard.
Customers may currently be unable to view Resolver metrics, Resolver alerts may be delayed, and the Threats dashboard may show no data. DNS resolution and filtering remain operational.
Our team is working to restore the affected data backend. We will provide another update as soon as more information is available.
Latest Whalebone outages
Content Filtering false positive blocking Microsoft sign-in - about 1 month ago
Content Filtering false positive blocking Microsoft sign-in - about 1 month ago
Resolver dashboard data missing in Admin Portal - about 1 month ago
Management API service degradation - about 2 months ago
Partial Data Gaps in DNS Traffic Logs - 2 months ago
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