Outage in WHOOP

Strain processing delayed And App is Slow

Resolved Minor

July 12, 2024 - Started almost 2 years ago - Lasted about 5 hours
Official incident page

Incident Report

We are investigating a delay in strain processing. Our engineering team is actively working on a fix. Your data will not be lost and will be caught up shortly. You may experience latency in loading the app.

Components affected

WHOOP Data uploads & processing

Latest Updates ( sorted recent to last )

RESOLVED almost 2 years ago - at 07/12/2024 06:13PM

This incident has been resolved.

MONITORING almost 2 years ago - at 07/12/2024 05:24PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED almost 2 years ago - at 07/12/2024 03:50PM

Sleep and Strain calculations are behind in processing. Your data will be be saved and accessible after the issue is resolved but you may experience some delays in processing.

MONITORING almost 2 years ago - at 07/12/2024 03:23PM

We are continuing to monitor for any further issues.

MONITORING almost 2 years ago - at 07/12/2024 01:25PM

We are continuing to monitor for any further issues.

MONITORING almost 2 years ago - at 07/12/2024 01:19PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING almost 2 years ago - at 07/12/2024 01:00PM

Latest WHOOP outages

Issues Calculating Optimal Strain - 2 days ago

WHOOP AI Outage - 27 days ago

Community tab not loading - about 2 months ago

Workout processing delayed - about 2 months ago

Strain community leaderboard updates are delayed for members - 3 months ago

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