Outage in Wirex

Crypto/FIAT transfers processing delay

Resolved Major
November 19, 2025 - Started 11 days ago - Lasted about 5 hours
Official incident page

Incident Report

Region: All Description: We have identified internal technical barriers which may cause processing delay for crypto and FIAT transfers. Our technicians are looking into it. The root cause is known and the hottix is getting being prepared.
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 11/19/2025 06:25PM

Currently the system is processing all transfers without any barriers. All previously affected will be automatically reprocessed as soon as possible.

MONITORING 11 days ago - at 11/19/2025 01:34PM

From 13:30 (UTC), the new transactions are expected to go through without any delays. We are working on fixing all previsouly affected transfers.

IDENTIFIED 11 days ago - at 11/19/2025 01:17PM

Region: All
Description:
We have identified internal technical barriers which may cause processing delay for crypto and FIAT transfers. Our technicians are looking into it. The root cause is known and the hottix is getting being prepared.

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