Outage in WiscNet

INC0384118 - Member Sites Palmyra-Eagle SD and Jefferson SD Down

Resolved Major
May 21, 2024 - Started over 1 year ago - Lasted 2 days
Official incident page

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Outage Details

The NOC has received alarms indicating loss of connection to member sites Palmyra-Eagle SD and Jefferson SD. Investigation is presently underway. Please verify your equipment is powered and all cabling is properly and securely connected. Further updates to follow as new information is available.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/23/2024 11:00AM

Hello,

Devices at Jefferson School District and Palmyra-Eagle Area School District devices alarmed unreachable for a short time. We have confirmed services have been restored. NOC will hold this ticket for 24 hours and continue to monitor to ensure stability.


If you have any questions or experience any more issues, please do not hesitate to contact the WiscNet NOC.
608-442-6761 option 1
noc@wiscnet.net

MONITORING over 1 year ago - at 05/22/2024 03:18PM

Hello,

Devices at Jefferson School District and Palmyra-Eagle Area School District devices alarmed unreachable for a short time. We have confirmed services have been restored. NOC will hold this ticket for 24 hours and continue to monitor to ensure stability.


If you have any questions or experience any more issues, please do not hesitate to contact the WiscNet NOC.
608-442-6761 option 1
noc@wiscnet.net

MONITORING over 1 year ago - at 05/22/2024 10:26AM

Hello,
Devices at Jefferson School District and Palmyra-Eagle Area School District devices alarmed unreachable for a short time. We have confirmed services have been restored. NOC will hold this ticket for 24 hours and continue to monitor to ensure stability.


If you have any questions or experience any more issues, please do not hesitate to contact the WiscNet NOC.
608-442-6761 option 1
noc@wiscnet.net

MONITORING over 1 year ago - at 05/21/2024 08:31AM

All alarms have cleared before the cause could be isolated. Connectivity to member sites is confirmed.
This ticket will now be Resolved and held for 24 hours to monitor for stability.
If no further trouble is observed, this ticket will close automatically.
Please feel free to reach out if you experience any issues with your service.

INVESTIGATING over 1 year ago - at 05/21/2024 08:08AM

The NOC has received alarms indicating loss of connection to member sites Palmyra-Eagle SD and Jefferson SD. Investigation is presently underway. Please verify your equipment is powered and all cabling is properly and securely connected. Further updates to follow as new information is available.

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