Outage in WiscNet

Spooner-hub down

Resolved Major
November 06, 2024 - Started 17 days ago - Lasted about 13 hours
Official incident page

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Outage Details

We have identified a hardware fault on one of our main nodes causing an outage to your circuit(s). A tech is being dispatched to replace the hardware and restore the node. We will supply further updates as they become available.
Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 11/07/2024 09:34AM

We have confirmed that the hardware fault reported has been repaired. A tech was dispatched to replace a piece of equipment which restored services.

Please verify that services have restored and there are no further issues?

IDENTIFIED 17 days ago - at 11/07/2024 07:55AM

We have confirmed that the hardware fault reported has been repaired. A tech was dispatched to replace a piece of equipment which restored services.

Please verify that services have restored and there are no further issues?

IDENTIFIED 17 days ago - at 11/07/2024 06:18AM

We have confirmed that the hardware fault reported has been repaired. A tech was dispatched to replace a piece of equipment which restored services.

Can you please verify that services have restored and there are no further issues?

IDENTIFIED 17 days ago - at 11/07/2024 04:19AM

We have confirmed that the hardware fault reported has been repaired. A tech was dispatched to replace a piece of equipment which restored services.

Can you please verify that services have restored and there are no further issues?

IDENTIFIED 17 days ago - at 11/06/2024 09:29PM

We have identified a hardware fault on one of our main nodes causing an outage to your circuit(s). A tech is being dispatched to replace the hardware and restore the node. We will supply further updates as they become available.

IDENTIFIED 17 days ago - at 11/06/2024 09:22PM

We have identified a hardware fault on one of our main nodes causing an outage to your circuit(s). A tech is being dispatched to replace the hardware and restore the node. Current ETA of the tech is 8:00 PM CST. We will supply further updates as they become available.

IDENTIFIED 17 days ago - at 11/06/2024 08:54PM

We have identified a hardware fault on one of our main nodes causing an outage to your circuit(s). A tech is being dispatched to replace the hardware and restore the node. We will supply further updates as they become available.

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