Outage in WiscNet
[INC0432679][Whitelake School District][Device unreachable]
Resolved MajorIncident Report
The WiscNet NOC has observed the premise equipment for the Whitelake School District as unreachable, which has been advised as being caused by generator testing onsite. We will hold our ticket pending restoration of commercial power to the equipment. Feel free to call or email us with any updates you are able to share regarding an expected time for the testing to be complete. Thank you.
Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 01/03/2025 07:00PM
The WiscNet NOC is now seeing the equipment onsite as reachable. At this time, we will resolve our ticket, and hold it 24 hours for monitoring.
Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
MONITORING
about 1 year ago - at 01/02/2025 06:26PM
The WiscNet NOC is now seeing the equipment onsite as reachable. At this time, we will resolve our ticket, and hold it 24 hours for monitoring.
Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
IDENTIFIED
about 1 year ago - at 01/02/2025 05:01PM
The WiscNet NOC has observed the premise equipment for the Whitelake School District as unreachable, which has been advised as being caused by generator testing onsite. We will hold our ticket pending restoration of commercial power to the equipment. Feel free to call or email us with any updates you are able to share regarding an expected time for the testing to be complete. Thank you.
Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net
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