Outage in WiscNet

INC0536840 | Multiple Member sites hard down

Resolved Major
January 13, 2025 - Started 18 days ago - Lasted 2 days
Official incident page

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Outage Details

The Wiscnet NOC is aware of a larger scale outage that is impacting several member locations. We are actively investigating this issue and further updates will be provided as they become available. Please contact the WiscNet NOC if you have any further questions. 608-442-6761 option 1 noc@wiscnet.net
Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 01/15/2025 03:00PM

The Wiscnet NOC is now seeing connection as restored to the sites. As such, we will resolve our ticket, and hold it 24 hours for monitoring.
Please reach out if you have any further issues.
608-442-6761 option 1
noc@wiscnet.net

MONITORING 18 days ago - at 01/14/2025 02:50PM

The Wiscnet NOC is now seeing connection as restored to the sites. As such, we will resolve our ticket, and hold it 24 hours for monitoring.
Please reach out if you have any further issues.
608-442-6761 option 1
noc@wiscnet.net

INVESTIGATING 18 days ago - at 01/14/2025 12:55PM

The Wiscnet NOC is aware of a larger scale outage that is impacting several member locations. Our partner provider advises of a fiber cut between Sun Prairie and Portage, WI. Our partner provider reports crews are on site working on this issue. There is no ETTR at this time.

INVESTIGATING 18 days ago - at 01/14/2025 10:40AM

The Wiscnet NOC is aware of a larger scale outage that is impacting several member locations. Our partner provider advises of a fiber cut between Sun Prairie and Portage, WI. Our partner provider reports crews are on site working on this issue. There is no ETTR at this time.

INVESTIGATING 18 days ago - at 01/14/2025 06:26AM

The Wiscnet NOC is aware of a larger scale outage that is impacting several member locations. Our partner provider advises of a fiber cut between Sun Prairie and Portage, WI. Our partner provider reports crews are on site working on this issue. There is no ETTR at this time.

INVESTIGATING 18 days ago - at 01/14/2025 03:48AM

The Wiscnet NOC is aware of a larger scale outage that is impacting several member locations. Our partner provider advises of a fiber cut between Sun Prairie and Portage, WI. Our partner provider reports crews are on site working on this issue. There is no ETTR at this time.

INVESTIGATING 18 days ago - at 01/14/2025 02:02AM

The Wiscnet NOC is aware of a larger scale outage that is impacting several member locations. Our partner provider advises of a fiber cut between Sun Prairie and Portage, WI. Our partner provider reports crews are on site working on this issue. There is no ETTR at this time.

INVESTIGATING 18 days ago - at 01/13/2025 11:39PM

The Wiscnet NOC is aware of a larger scale outage that is impacting several member locations. Our partner provider advises of a fiber cut between Sun Prairie and Portage, WI. Locators and Splicers are ETA 1 hour, with Digging Crews ETA 2 hours. We will relay further updates as soon as they become available.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1

INVESTIGATING 18 days ago - at 01/13/2025 09:46PM

The Wiscnet NOC is aware of a larger scale outage that is impacting several member locations. We were able to get in contact with the local provider and they are aware of this outage and have assigned a technician who is currently investigating.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1

INVESTIGATING 18 days ago - at 01/13/2025 09:38PM

The Wiscnet NOC is aware of a larger scale outage that is impacting several member locations. We were able to get in contact with the local provider and they are aware of this outage and have assigned a technician who is currently investigating.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1

INVESTIGATING 18 days ago - at 01/13/2025 09:31PM

The Wiscnet NOC is aware of a larger scale outage that is impacting several member locations. We are actively investigating this issue and further updates will be provided as they become available.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net

INVESTIGATING 18 days ago - at 01/13/2025 09:16PM

The Wiscnet NOC is aware of a larger scale outage that is impacting several member locations. We are actively investigating this issue and further updates will be provided as they become available.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net

INVESTIGATING 18 days ago - at 01/13/2025 08:59PM

The Wiscnet NOC is aware of a larger scale outage that is impacting several member locations. We are actively investigating this issue and further updates will be provided as they become available.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net

INVESTIGATING 18 days ago - at 01/13/2025 08:52PM

The Wiscnet NOC is aware of a larger scale outage that is impacting several member locations. We are actively investigating this issue and further updates will be provided as they become available.

Please contact the WiscNet NOC if you have any further questions.
608-442-6761 option 1
noc@wiscnet.net

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