Outage in WiscNet

Lakeshore Technical College edge device unreachable

Resolved Major
January 14, 2025 - Started 18 days ago - Lasted 1 day
Official incident page

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Outage Details

Greetings, We are seeing a loss in communication to the edge device at 1290 North Ave, Cleveland, WI 53015 unreachable. Can you please confirm the site has power? Thank you.
Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 01/16/2025 09:00AM

Greetings,

Fiber cut has been repaired and services have been restored.

MONITORING 17 days ago - at 01/15/2025 01:58PM

Greetings,

Fiber cut has been repaired and services have been restored.

MONITORING 17 days ago - at 01/15/2025 08:57AM

Greetings,

Due to extreme cold progress has been delayed. No ETR is available at this time. We apologize for the inconvenience and appreciate your patience and understanding.

INVESTIGATING 17 days ago - at 01/15/2025 05:18AM

Greetings,

Due to extreme cold progress has been delayed. No ETR is available at this time. We apologize for the inconvenience and appreciate your patience and understanding.

INVESTIGATING 17 days ago - at 01/15/2025 03:19AM

Greetings,

Our partner carrier confirmed, circuit is down due to fiber cut and currently, no ETR. We will share any new updates as soon as they become available. We apologize for the inconvenience and appreciate your patience and understanding.

Thank you.

INVESTIGATING 17 days ago - at 01/15/2025 01:36AM

We have engaged the GLS NOC and confirmed the local provider is still testing to confirm if the issue is related to a larger outage. There is no ETR at this time. We will continue to follow up with GLS, and provide further updates as they are available.

INVESTIGATING 17 days ago - at 01/14/2025 11:20PM

We have engaged the GLS NOC and confirmed the local provider is still testing to confirm if the issue is related to a larger outage. There is no ETR at this time. We will continue to follow up with GLS, and provide further updates as they are available.

INVESTIGATING 17 days ago - at 01/14/2025 09:22PM

We have engaged the GLS NOC and relayed the information you provided regarding power verification and light status on the fiber links. They will be contacting the local provider. We will continue to follow up with GLS, and provide further updates as they are available.

INVESTIGATING 17 days ago - at 01/14/2025 07:41PM

We have engaged the GLS NOC and relayed the information you provided regarding power verification and light status on the fiber links. They will be contacting the local provider. We will continue to follow up with GLS, and provide further updates as they are available.

INVESTIGATING 18 days ago - at 01/14/2025 06:42PM

Greetings,

We are seeing a loss in communication to the edge device at 1290 North Ave, Cleveland, WI 53015 unreachable. Can you please confirm the site has power?

Thank you.

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