INC0544986 - Seneca School District - Connection to Member Site Down

We were able to isolate the cause to our partners equipment on the network - after the troubleshooted remotely they were able to resolve the issue with their equipment and restore services. As such, this ticket has been resolved. Thank you

We were able to isolate the cause to our partners equipment on the network - after the troubleshooted remotely they were able to resolve the issue with their equipment and restore services. As such, this ticket has been resolved. Thank you

The Wiscnet NOC has observed the alarms clear and is currently checking the status of the equipment from our end

Greetings,

Our partner provider continues to investigate this issue. Once the source of the issue is identified corrective action will be taken.

Greetings,

Our partner provider continues to investigate this issue. Once the source of the issue is identified corrective action will be taken.

Partner provider continues to investigate this issue. Once the source of the issue is identified corrective action will be taken.

Greetings,

After receiving confirmation of the equipment status on site we engaged our partner provider TEACH for investigation who indicated they will coordinate with Lumen to isolate the issue. Once the source of the issue is identified corrective action will be taken. No additional action is being requested of Seneca School district at this time. Additional updates regarding the next steps will be provided once more details are available. Thank you.

Greetings,

We are currently working with our partner provider to restore services. Updates will be provided as soon as possible. If there are any questions or concern feel free to contact the NOC. Thank you

Greetings,

We are currently working with our partner provider to restore services. Updates will be provided as soon as possible. If there are any questions or concern feel free to contact the NOC. Thank you

Greetings,

The NOC is currently investigating the issue and will provide an update shortly. Thank you,

Greetings,

At this time, it is recommended to perform a power cycle/reset on the equipment. Please perform a power cycle and follow up with the NOC when completed. Thank you.

Greetings,

At this time, it is recommended to perform a power cycle/reset on the equipment. Please perform power cycle and follow up with the NOC when completed. Thank you.

Greetings,

At this time, it is recommended to perform a power cycle/reset on the equipment. Please perform power cycle and follow up with the NOC when completed. Thank you.

Greetings,

The WiscNet NOC continues to follow up with our partner provider regularly for updates. At this time, it is recommended to perform a power cycle/reset on the equipment. Please perform power cycle and follow up with the NOC when completed. Thank you.

Greetings,

The WiscNet NOC continues to follow up with our partner provider regularly for updates. At this time, there are no further details regarding this outage and any steps being take to restore service.

Greetings,

The WiscNet NOC continues to follow up with our partner provider regularly for updates. At this time, there are no further details regarding this outage and any steps being take to restore service.

Greetings,

The WiscNet NOC continues to follow up with our partner provider regularly for updates. At this time, there are no further details regarding this outage and any steps being take to restore service.

Greetings,

The WiscNet NOC continues to follow up with our partner provider regularly for updates. At this time, there are no further details regarding this outage and any steps being take to restore service.

Greetings,

The WiscNet NOC continues to follow up with our partner provider regularly for updates. At this time, there are no further details regarding this outage and any steps being take to restore service.

Greetings,

The WiscNet NOC continues to follow up with our partner provider regularly for updates. At this time, there are no further details regarding this outage and any steps being take to restore service.

There is no ETR at this time.

We will share any new updates as soon as they become available. We apologize for the inconvenience and appreciate your patience and understanding.

Thank you,

Greetings,

The WiscNet NOC continues to follow up with our partner provider regularly for updates. At this time, there are no further details regarding this outage and any steps being take to restore service.

There is no ETR at this time.

We will share any new updates as soon as they become available. We apologize for the inconvenience and appreciate your patience and understanding.

Thank you,

Greetings,

The WiscNet NOC continues to follow up with our partner provider regularly for updates. At this time, there are no further details regarding this outage and any steps being take to restore service.

There is no ETR at this time.

We will share any new updates as soon as they become available. We apologize for the inconvenience and appreciate your patience and understanding.

Thank you,

Greetings,

The WiscNet NOC continues to follow up with our partner provider regularly for updates. At this time, there are no further details regarding this outage and any steps being take to restore service.

There is no ETR at this time.

As the NOC receives further information regarding this event, we will update you accordingly.

Thank you,

Thank you for verifying your power and equipment. We have engaged our partner provider, and they are currently investigating. We will provide further updates as they are received.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net

The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net

The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net

The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net

The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net

The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net

The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net

The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net

The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net

The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net

The WiscNet NOC is currently seeing multiple devices as unreachable on site. Please verify power and equipment on site as soon as possible.

Please contact the WiscNet NOC if you have any further questions.

608-442-6761 option 1
noc@wiscnet.net