INC0543780 - Kenosha School District - Service Update

Greetings,

The NOC has confirmed all services are UP and operational with no other alarms being seen. If you are experiencing any issues, please escalate to the NOC for further Investigation.

Greetings,

The NOC has confirmed all services are UP and operational with no other alarms being seen. If you are experiencing any issues, please escalate to the NOC for further Investigation.

Acknowledged. We are following up with our partner provider to see when they would like to dispatch next.

Greetings,

Did the Charter Tech arrive back onsite today?

Greeting,

Another dispatch has been set up. Technicians are expected to be back on site at 2/14 at 9am.

Greeting,

Another dispatch has been set up. Technicians are expected to be back on site at 2/14 at 9am.

NOC received the below update from the carrier - NOC will continue to hold ticket pending further updates from the carrier :

"Good News! A service technician is on the way to your location and will be arriving soon."

Greetings,

The NOC is setting up a dispatch for technicians to arrive on site around noon, February 13th. WiscNet will continue to provide updates as more information becomes available. Thank you

Dispatch is still planned for Feb. 13th.

Greetings,

At this time a dispatch has been set up for the 13th. We will provide more information as it becomes available.

We are following up with our partner provide to get a timeline on this dispatch.

We have relayed the local contact and site access hour information to our partner provider and will relay any further updates we receive.

Greetings,

A new Internet circuit is being installed for Kenosha School District and we need to schedule a technician to go on site to finish the installation. Please provide contact information for someone on site who can provide access to the building to our technician along with access hours of the site. If you have any questions, please let us know.

Thank you,

Wiscnet NOC
608-442-6761, option 1