Outage in WiscNet

Wisconsin Dells School District - Handoff Port Down | 2183796

Resolved Major

December 12, 2025 - Started 3 months ago - Lasted 7 days
Official incident page

Incident Report

Hello, We are seeing the member handoff port to you as down. Please verify if you are aware of anything occurring onsite that may be causing this alarm. Thanks

Components affected

WiscNet Wisconsin Dells School District

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 12/19/2025 07:48PM

Date & Time of Incident: 12/12/2025 1:59 PM
Duration: 5 days, 22 hours, and 20 minutes
Technician(s): Jim
Review Date: 12/19/25

Root Cause: Handoff port down

Brief Summary: Handoff port was down and member was able to bring this back up.

MONITORING 3 months ago - at 12/17/2025 03:59PM

Hello,

We are still seeing the member handoff port to you as down. Please verify if you are aware of anything occurring onsite that may be causing this alarm.

Thanks

INVESTIGATING 3 months ago - at 12/12/2025 08:11PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 12/12/2025 08:08PM

Hello,

We are seeing the member handoff port to you as down. Please verify if you are aware of anything occurring onsite that may be causing this alarm.

Thanks

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