Outage in WiscNet

Berlin Area School District - DOWN | #2198035

Major

January 29, 2026 - Started about 18 hours ago
Official incident page

Incident Report

Hello, We are currently investigating a service interruption for the Berlin Area School District. More to come.

Components affected

WiscNet Berlin Area School District

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Latest Updates ( sorted recent to last )

INVESTIGATING about 1 hour ago - at 01/30/2026 03:17PM

Hello,

The provider's tech verified they found no breaks in the fiber and believe the issue is with the equipment. They will dispatch another tech this morning and have an ETA around 9-10 AM.

INVESTIGATING about 5 hours ago - at 01/30/2026 12:06PM

Hello,

Our provider has sent a tech to another location and they are currently working with them on this outage.

No ETR has been provided.

Please reach out with any questions.

Thank you,

INVESTIGATING about 9 hours ago - at 01/30/2026 07:50AM

Hello,

Our provider was unable to isolate the issue with the dispatch. They are currently working with an engineer to isolate and correct the issue.

We don't have an ETR at this time.

Please reach out with any questions.

Thank you,

INVESTIGATING about 14 hours ago - at 01/30/2026 02:13AM

Hello,

Currently the provider is attempting to schedule a time to get onsite, they can be there roughly around 10:00PM tonight or they would have to schedule something for the morning. I attempted to reach out to Dave at 920-379-1348 and was unable to reach him. Please reach out to 608-442-6761 to confirm if someone will be available onsite.

INVESTIGATING about 17 hours ago - at 01/29/2026 11:40PM

Hello,

We are still investigating the cause of the this outage, in the meantime please verify there are no power issues onsite or any ongoing maintenance work.

Thank you,

INVESTIGATING about 18 hours ago - at 01/29/2026 10:22PM

Hello,

We are currently investigating a service interruption for the Berlin Area School District. More to come.

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