This incident has been resolved.
Hello,
We have spoken with our provider and they observed a dying gasp alarm from their NID onsite which indicates a power issue onsite.
At this time please confirm the equipment onsite has power.
Thank you.
Hello,
Starting at 6:24 am we observed alarms that indicate this service is down.
At this time we are investigating this issue, while we are investigating can onsite power and equipment verification be provided?
Please reach out with any questions.
Thank you,
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