Outage in WiscNet
Multiple Devices unreachable | 2226706
Resolved MajorIncident Report
The WiscNet NOC has lost access to our devices for multiple sites on 4/17 at 3:00 PM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
If you have any additional questions, please contact WiscNet NOC.
Components affected
WiscNet Granton Area School District WiscNet Pittsville School District WiscNet Necedah Area School District WiscNet Northwood School District WiscNet Shiocton School District WiscNet Woodruff J1 School DistrictTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 04/19/2026 10:37PM
We are observing all sites restored.
MONITORING
about 1 month ago - at 04/18/2026 01:46AM
Hello,
After our provider reseated a number of transport cards, we're seeing services restored. If you're still seeing your service impacted, please verify power then perform a reboot of the equipment onsite. If that doesn't resolve your issue please reach out to 608-442-6761 for further assistance.
INVESTIGATING
about 1 month ago - at 04/17/2026 10:56PM
Hello,
GLS continues to investigate the cause of the outage, they are still unable to determine the root cause. There is no ETR at this time.
INVESTIGATING
about 1 month ago - at 04/17/2026 08:38PM
We are continuing to investigate this issue.
INVESTIGATING
about 1 month ago - at 04/17/2026 08:32PM
As a result of the storms throughout the state of Wisconsin, we are observing various outages and impairments. We will update with information as we investigate.
If you have any additional questions, please contact WiscNet NOC.
INVESTIGATING
about 1 month ago - at 04/17/2026 08:18PM
The WiscNet NOC has lost access to our devices for multiple sites on 4/17 at 3:00 PM. Please verify power to your site and the network equipment. If you are not aware of any internal work occurring and believe this is a network event, please contact GLS Tech Support for 24x7/outages/incidents at 866-558-1920.
If you have any additional questions, please contact WiscNet NOC.
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