Outage in Wise (TransferWise)
Delayed AED payments
Resolved MajorIncident Report
Summary AI Generated
Wise experienced a major incident lasting approximately 25 days in which AED (UAE Dirham) transfers were significantly delayed, affecting both individual customers and Wise Platform partners. The root cause was identified on September 2nd, with a fix deployed on September 16th, and the incident was fully resolved on September 18th.
We're aware of an issue that's affecting customers sending AED. As a result, some payments may be delayed.
This also affects Wise Platform partners.
Our team is already working on a solution. We apologise for any inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 09/18/2026 08:21AM
This incident has been resolved.
MONITORING
18 days ago - at 09/16/2026 09:20AM
We have identified the issue and deployed a fix. We will continue monitoring and provide a further update on Friday.
IDENTIFIED
20 days ago - at 09/14/2026 02:02PM
We are continuing to work on a solution. Customers will continue to see some delays impacting AED transfers. We will update you next at 17:00 CET on September 18 the latest.
IDENTIFIED
27 days ago - at 09/07/2026 01:57PM
We are continuing to work on a solution. Customers will continue to see some delays impacting AED transfers. We will update you next at 17:00 CET on September 8 the latest.
IDENTIFIED
30 days ago - at 09/04/2026 01:57PM
We are continuing to work on a solution. Customers will continue to see some delays impacting AED transfers. We will update you next at 17:00 CET on September 7 the latest.
IDENTIFIED
about 1 month ago - at 09/03/2026 11:11AM
We are continuing to work on a solution. Customers will continue to see some delays impacting AED transfers. We will update you next at 16:00 CET on September 4 the latest.
IDENTIFIED
about 1 month ago - at 09/02/2026 11:47AM
We are continuing to work on a solution. Customers will continue to see some delays impacting AED transfers. We will update you next at 16:00 CET on September 3 the latest.
IDENTIFIED
about 1 month ago - at 09/02/2026 06:26AM
We have identified the root cause and are working on a solution. Customers will continue to see delays impacting pending transfers. We will update you next at 16:00 CET on September 2 the latest.
IDENTIFIED
about 1 month ago - at 08/24/2026 10:05AM
We're aware of an issue that's affecting customers sending AED. As a result, some payments may be delayed.
This also affects Wise Platform partners.
Our team is already working on a solution. We apologise for any inconvenience.
Latest Wise (TransferWise) outages
Issue impacting transaction processing - 6 days ago
Widespread unavailability - 18 days ago
Service Disruption - 18 days ago
Service disruption - about 1 month ago
Service Disruption - about 1 month ago
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