Outage in Wisely
Degraded service processing order data within Engage
Resolved MinorIncident Report
We are currently investigating degraded service processing order data within Engage. Table status updates in the Host application will be delayed or missing.
Components affected
Wisely Host iPad App (iOS)
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 08/22/2025 04:47PM
This incident has been resolved.
MONITORING
about 2 months ago - at 08/22/2025 02:20PM
The root cause of the issue has been resolved. We are monitoring services to ensure full recovery.
IDENTIFIED
about 2 months ago - at 08/22/2025 01:08PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 2 months ago - at 08/21/2025 10:56PM
We are continuing to investigate this issue.
INVESTIGATING
about 2 months ago - at 08/21/2025 09:29PM
We are continuing to investigate this issue.
INVESTIGATING
about 2 months ago - at 08/21/2025 08:24PM
We are currently investigating degraded service processing order data within Engage. Table status updates in the Host application will be delayed or missing.
Latest Wisely outages
Host Table Status Update Issues - about 1 month ago
Syncing issues with Host iPad App - 4 months ago
Issues sending SMS messages with Host app - 8 months ago
Issues sending SMS messages with Host app - 8 months ago
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